Immediate access to Splunk experts. Anytime.
Our Subscriptions Services address daily roadblocks and questions by giving customers anytime, immediate access to our engineers within hours. We can serve as an extension of your team, as advisors on technical challenges, and assist with complete ownership of remote, ad-hoc projects.
Splunk is a powerful platform for Operational Intelligence that transcends the traditional point tool. Yet, employing the full potential of this leading technology can be overwhelming. Allocating resources, finding talent, and prioritizing use cases can be challenging.
What’s holding you back from using Splunk to its full potential? To get the most out of Splunk, your organization needs support. And your support needs run the gamut:
- Professional Services for Long-Term Strategic Projects
- Expertise on Demand to Enable Daily Progress
- Customer Support for Urgent, Important Fixes
Until now, Expertise on Demand support didn’t exist. Instead, users who needed immediate help from a senior Splunk engineering expert were left with few options. Let us fill the support gap not addressed by basic Splunk “technical support.” Get anytime, immediate access to our deep bench of Splunk experts with a subscription to Splunk Expertise on Demand.
Splunk Expertise on Demand (EoD)
Don’t let your investment in Splunk fall flat because your organization doesn’t have enough Splunk expertise on staff. Splunk Expertise on Demand now fills the gap to answer your team’s daily questions and help them break through stubborn roadblocks. Splunk EoD is extraordinarily affordable compared to customary Splunk professional services costs and are more robust than Splunk customer service.
Splunk EoD gives customers access to Splunk experts via a set amount of hours each month. Expertise on Demand provides customers with immediate access to expert assistance with, but not limited to:
- Splunk dashboards, reports, data models, and custom use cases
- Best practices for design, implementation, and operation of Splunk
- Knowledge transfer of Splunk expertise to aid your engineering teams for troubleshooting, advanced Q&A, and other best practices
Splunk Power Packs
Does your organization have more complex, time-consuming challenges? Power Packs provide short, incremental support for your Splunk environment buildout. With no project manager required, Power Packs offer the quickest and easiest way to get ad-hoc Splunk projects done.
Power Packs work in tandem with the Splunk Expertise on Demand and provide virtual engineering hours for quickly building and developing Splunk dashboards and reports. Expertise provided includes support with advanced application of Splunk capabilities for things such as:
Data ingest and visualization
- Building and developing dashboards and reports
- Datasource onboarding
- Architecture support