Support Services

Kinney Group offers three types of discrete Support Services: Health ChecksUpgrade Management, and Education. Splunk services & support are not an afterthought for Kinney Group, but rather they are our first consideration to help your organization extract value from the Splunk investment. As a trusted advisor, we help you prioritize use cases with the highest time-to-value to achieve business and mission goals.


Your Splunk instance is live and installed, but truly how healthy is your implementation? Kinney Group Health Checks find ways to improve resiliency today and future-proof your instance for tomorrow. Whatever the integration, enhancement, and use case on the horizon, our comprehensive, systematized Splunk Health Check provides the facts and visibility to provide clarity on the state and potential of your platform.


As an adopter of Splunk, your organization will need to tackle a complex update or change at some point. Kinney Group can support this activity with our Upgrade Management program. We offer service bundles that simplify, reduce risk, and accelerate a seamless transition to a new version with upgrade planning, test management, and acceptance support.


Our hands-on boot camps are hosted by a certified Splunk expert. Conducted both virtually and in-person, the boot camps provide the opportunity to learn core principles, best practices, and gain practical experience. We tailor curriculum and design personalized education programs that can meet your specific uses and business needs.